The double room is tastefully decorated and equipped with convenient amenities like an iron and ironing board, a work desk, and a flat-screen TV with satellite channels. the breakfast offered is generous and rich. - the location is top-notch, conveniently close to restaurants, shopping areas, pedestrian zones downtown, and the Art'Otel.

I really enjoyed exceptionally good breakfast, particularly nice views.

Location: the hotel was adjacent to Very close to all the main attractive sites and nice restaurants.

Good location. Our room is excellent roomy. Staff is very kind. Although you have to book a parking space if you take a car, it is very safe.

Reasonably good breakfast with a great selection of options. Nicely designed and clean place. - Nice views of the mountain. - Outstandingly accommodating and amazingly kind staff. - Good and perfect location - next to Pm Club. - Private parking on-site provided. - Flexible check out.

The hotel is nice and clean outside, with good location in the center, close to main shopping street and historical places.

While taking a shower you feel like in the lake, water is never passing through. In 5 min you are able to swim. Taking into consideration that doors of shower are not tightly closed (means just not working...), you are in a big danger. My complaint to the staff didn't change anything. The breakfast was quite poor, but eatable. It is definitely not a 4 stars hotel, as they claim.

The central location, friendly staff and absolute quiteness make this hotel a great place to have a relaxing break. The bed was very comfortable and the bathroom, while small, had a powerful shower and the essential accessories were provided.

While the bedroom had many lights throughout the bathroom mirror was poorly lit which made shaving and make-up application difficult. This is a problem with many hotels I have stayed in recently.

The service here is excellent and I highly recommend staying in the twin room with a mountain view.

Centre of city easy walking to shops resteraunts ect,also quiet at night

There are no facilities for making yourself hot drinks in the rooms

Friendly staff, but unprofessional

Gloomy hall, old clothes, open a bottle in the fridge, Breakfast very mediocre, staff unprofessional. The terminal for payment by a credit card did not work

We had a very good stay at this charming small hotel with helpful and thoughtful staff always there to assist.

The offered breakfast was generous and varied with live music. Its location was best possible, just 5 minutes walk from a scenic park. The hotel was in a pedestrian area, short walk to in close, restaurant, shopping, and pedestrian and all major monuments.

Very convenient in the centre of Sofia. Comfortable, modern and at an economical price. Did exactly what was needed for travelling on business.

Nothing it was very good.

The location here is fantastic, close to all the sights, shops, and restaurants you could want. the facilities are top-notch, and the breakfast is really generous with a side of live music to start your day off right. Plus, there's a coffee machine to satisfy your caffeine cravings! ☕

The interior design was great, staff friendly

Room was smoker, linen had holes, room cleaning in the afternoon?

The staff is really welcoming, professional and ready to help you during your stay. This is my 2nd visit to this hotel and the room was even better.

Just the fact that we could not stay to discuss with other customers after 10 p.m. in the bar but I do understand that this was the end of the working hours.